Return & Refund Policy
Thank you for shopping at Tilottama Bengal Handloom.
If you are not entirely satisfied with your purchase, we’re here to help.
Returns
1. You have 7 calendar days from the date of delivery to return an item.
2. To be eligible for a return, the item must:
Be unused and in the same condition as received.
Be in the original packaging.
Be accompanied by the receipt or proof of purchase.
Non-Returnable / Non-Refundable Products
1. Sale Offer products are non-returnable and non-refundable.
2. These items are not eligible under this return/refund policy.
Exchange Policy
1. Once we receive your returned item, we will inspect it and notify you of its condition.
2. If approved, you may exchange the product for another item of your choice.
Shipping Costs
1. Return shipping costs are the responsibility of the customer.
2. Shipping charges are non-refundable.
Need Help?
For any questions or concerns regarding returns, please contact us:
- 📧 Email: info@tilottamahandloom.in
- 📞 Phone: +91 7890721706
- 📍 Address:
32/C Vivekananda Road,
Sheoraphuli, Hooghly,
West Bengal, India – 712223
